Priceline
Reviews and Complaints
Did not get the room I paid for.
User's recommendation: Always double check when you get your rooms. Customer service is not good.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou canceled my car booking
- To busy to answer call
- Priceline would not cancel my rental cost me 350 bucks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Novi, MichiganRefund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe flight I picked was changed with no notice
So I was called back while the representative finalized the change..while on hold I was disconnected. I was not given the itinerary update, a confirmation of the flight change, or given a call back after being disconnected and now i have to wait, 3 hours for a callback.
I've been on and off the phone since 9:30am and it's now 5:00pm. At this moment, I have no flight home at all!
They changed my flight to the earlier flight then tried to charge me, i told them i could not aford much, he said $43 TOTAL, i said that was ok, afgter everything was charged, he found out it was more because that was the 43 PER TICKET..i told them NO, i cannot afford that, to change it back to the original flight. ive now been on the phone for 3.5 hours, and they couldnt switch my flight back to the late one so they are giving me the early flight for free. I will mark this issue as resolved once i see my flight itinerary and the refund for the original $43
- Cheap flights
- Customer service hard to understand
- Poor refund and replacement
Preferred solution: Let the company propose a solution
User's recommendation: Go with cheap o air or cheap tickets instead, they fix their mistakes no extra charge.
Flight canceled by jet blue
User's recommendation: Book trips yourself with major airlines
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
- No help online or by phone
Preferred solution: Some help changing my flights
User's recommendation: DO NOT USE !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Reno, NevadaWaiting for the Reservation confirmation, already enter Debit Card info
Preferred solution: Deliver product or service ordered
Questions about airline flights and possible reservation
Answer
Insurance
Preferred solution: Full refund
Cancellation
Preferred solution: Full refund
I am upset.
- I will never use priceline again
- Crap website
User's recommendation: 1) get more customer service people 2) Add a section for special instructions.
Help with a reservation
Preferred solution: To be able to check in at 5 am today August.9 and stay all day till tomorrow August.10
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrips made unauthorized
Preferred solution: Apology
Wrong hotel booking
Preferred solution: Price reduction
User's recommendation: Beware!
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