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I purchased a ticket through Priceline.com on October 7th to fly to Costa Rica. I have purchased dozens of tickets through Priceline in the past. There were no baggage restrictions listed on Copa Airlines website when I purchased it. I checked this out specifically...
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1.0
#1145024
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I accidently booked two car through them. I immediately called to let them know I booked them by mistake. Their website was just confusing. I thought I was just checking prices but some how I booked 2 cars. When I called less them five minuets after doing this they...
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1.0
I didn't like
  • Refunds and returns policy
  • Web site is horriable
#1144826
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Bought car rental ins. online while booking my car rental. Cancelled according to policy even received cancellation confirmation stating they would refund my advance payment. 4 weeks and multiple calls got me nothing but fake assurances, additional frustrations and an...
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#1141355
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Priceline - They suck

Priceline
#1144380
There customers service sucks they do faults advertising they don’t stand behind the customer they tell you there not going to charge you than do it any ways 3 moth later
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Priceline - Charged for a room ahead of time

Priceline
#1119015
1.5
Details
Booked a hotel for November 3-5 and have already been charged, 11 days early, when talking to CSR manager was informed the room could not be canceled or refunded, thanks to "express deals", I will never be using this site AGAIN! what a rip off... O and the first room was booked and charged after being cancelled.
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
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Price Affordability
Product or Service Quality
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Value for money
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I got screwed over by priceline

Priceline
#1118702
I booked an oceanfront room in miami and got a room looking at the back of a building with a slight view of ocean. Customer service was uninformed, poorly trained and of no help. Will never use them again
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Priceline - Express Deal

Priceline
#1118642
1.6
Details
Booked an express deal fir a 3 star hotel...got a 2 star motel. Never again.
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I️ was looking up a “deal” on Priceline and was looking at a final review for a hotel EXPRESS DEAL. I️ went to close out the window and ACCIDENTALLY hit buy because I️ am wary of hidden hotel names. I️ called customer “service” who very clearly stated they absolutely...
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1.4
#1140851
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Placed a hotel reservation through Priceline. Needed to change it a short while later so I checked with the hotel to see if they could accommodate the change and YES, they had the room available. I called Priceline and they would not change the reservation OR give me a...
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1.0
I didn't like
  • Advertising hoax
#1140577
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I live in Atlanta and usually stop somewhere in south Ga on the way to see family. I have used Priceline name your own price tool in the past, but recently I can't trust the star ratings. A Holiday Inn or Fairfield Inn will be rated at 2.5 stars. That's OK, but then...
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#1130495
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First they booked my hotel room in a totally different area from the one they had on the website then told me there's nothing they can do about it when I got to the wrong Hotel So me and my wife are stuck at a different Hotel than the one that Priceline book the...
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1.0
#1129348
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I’m not sure that Priceline and other third party travel providers offer better travel accommodations especially when they have ads that suggest up to a saving of 40%...Recently I reviewed hotel and flights to the South Pacific thinking that I would experience greater...
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1.0
I didn't like
  • Advertising hoax
#1127266
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I just did Name your own price for a 5-star hotel in London and Priceline advised 5-star is $270 per night, so I bid $240 - they charged me $240 for a place that looked dumpy. So I went to that hotel website directly and same nights/same room could be booked directly...
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1.0
#1126764
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Listen up, Bill Shatner and Kaley Cuoco! The company that pays you big bucks for your funny commercials has BAD customer service. In a nutshell, here's my complaint (which mirrors many thousands of other customer complaints): I booked a hotel through Priceline for...
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1.0
#1121083
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