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I booked a car rental with Enterprise Rent-A-Car through Priceline on 28 Oct for the travel between 29 Oct 2016 and 5 Nov 2016. Priceline's confirmation number is 1228593729COUNT and the Itinerary number is 118-512-824-30. At the time of making the reservation, Priceline offered a Collision damage coverage for the trip for the rental car for $11 per day and for the total trip it was $77. The collision coverage service was provided by Allianz... Read more

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I recently booked and attempted to stay at a 3 star express deal hotel. My guest count for my room was 2 adults 2 children. My reservation was booked for a single bed. I called priceline they told me to contact the hotel directly. I contacted the hotel they said no problem we can accommodate you. I was booked at an extended stay. Normally a decent hotel. I was never once told there would be an additional charge for the bed upgrade. I was not... Read more

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Priceline Travel Insurance is really joke, i will not get any more that insurance, they are asking 5 different document to pay me back, they are giving me hurt time, it is doesn't work, no more again priceline and their insurance when are they selling insurance it says : cancellation, baggage lost , etc... so i paid it, last 5 hours i am trying to cancel my fly and claim my cancellation. Also their insurance can't see my fly on the system, i... Read more

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My wife and I purchased a trip package to Key West through Priceline. Due to concerns with hurricanes, we purchased insurance. Hurricane Matthew then forced us to cancel our trip. When we called to cancel, we were told that everything besides our airfare would be refunded because the airlines would not refund the change/ cancellation. Then we found out that American Airlines was in fact refunding airfare so I filed a claim with American... Read more

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Have been on the phone w Priceline for the past 6 hrs and they still can own it they made a mistake. Give the run around. Awful csr ! Can't believe after using site for so long they can fix one *** mistake !

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Im a recovering addict of 9 years and priceline rents hotels that are drug infested, you do not get the room you reserve. . i am now gonna. Take my business to booking .com cause they seem to care

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The website represented that "Your hotel is similar to Hyatt, Courtyard by Marriott, Four Points, Doubletree, Indigo". The hotel we were booked at was a Best Western. There is no comparison between a Best Western and these other fine hotels. Upon immediately calling customer service they failed to even understand my issue; mush less acknowledge it. The fact that their customer service is in the Philippines makes it nearly impossible to... Read more

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Hotel expences Were Deducted Twice from my account, Once by Priceline and once by hotel. Initially I called Priceline for details, they contacted the hotel and told that they have contacted hotel i need not contact again to Hotel. After a month when i again contacted priceline they repeated the same story again and amount will be refunded soon. I waited for month again and called priceline again for update, they said hotel already posted amount... Read more

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I booked a room with Priceline in the wrong area not familiar with the city tried to call immediately to switch cities and was told there is nothing they can do I will never use this scamming site again

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Booked a room with the express deals which I understand is discounted. Tried calling customer service to cancel the reservation because I wouldn't be able to make it due to a work emergency that occurred and I live 5 hours away from the destination. The gentleman on the phone was very rude about the situation and personally working with the public I get how rude customers can be but there was no excuse for how unhelpful this employee was and the... Read more

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