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Priceline sold me ticket for $385 and basic economy so couse extra charges in both ways of $50 total for my regular carryon size bag.so I was forced to check in that bag by United airline..I was panished with layover of 2,40 hours in Houston of course I except it...
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#1076766
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We were booked into a hotel very a an express deal that is streatching the limits of the area included and is an unsafe area for families. We are terrified to check in being familiar with the area. We have called customer service and been told too bad by 3 customer...
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Anonymous
Anonymous

Did this to us also

1.0
#1074762
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My first experience using Priceline and it was my last. The company is very deceiving with what you are actually getting when you book. BUYER BE WARE! I booked a motel and researched the ratings ahead so I knew which ones I could potentially get....after hitting...
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1.5
I didn't like
  • Did not honor their promise to upgrade if not satisfied
  • Unprofessional client- quality inn
  • Not helpful
#1074017
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Priceline - Did not honor price guarantee.

Priceline
#1071419
1.5
Would not honor their price guarantee. Was over charged by Priceline and hotel
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Priceline - The hotel I am in

Priceline
#1067373
We are in the Polynesian hotel in Myrtle Beach South Carolina and it is not a nice Motel it is dirty and I would not recommend it for anyone and I paid $119 a night for this room and it's not worth it
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Priceline - Cofirmed reservation to overbooked hotel

Priceline
#1049933
1.3
Booked a room at Country Inn &Suites near Dulles airport 5/20/17. Received a comfirmation number in an e-mail. Arrived to check in and found no room avalible. Call Priceline and find Im dealing them but a third party vender. Oh well we will just credit your payment back to your card. Meanwhile I have no place to stay.
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Priceline Red Roof Inn Room Booking Review

Priceline
#1034841
1.8
Booked 3 night stay at hotel in gulf shores red roof inn they have roaches badly infested that I took my stuff back to car. Instead of working with me they will no refund nor will they tell you the hotels have roaches which they had multiple complaints about. Beware of happening to get refunded for all but first night. First night they charge you more then the next or 2 or 3 nights.
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Priceline is advertising a cruise to Europe and Israel departing on celebrity constellation on Oct.31 for 849.00. When I called to book they said that price was no longer available and should have been removed from the website. I checked again two days later and they...
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#1073206
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I've now spoken with 4 representatives (I'm currently on hold and hoping this is the last time). A cancellation and credit was put through with the hotel, but in order to get the credit back to my card I need to have the credit processed through Priceline. The first...
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2.2
#1072808
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I booked a hotel through an agent because the website had a problem. After making a reservation, I found out the price on website is $10 cheaper. They charged me twice more on taxes. So, I called the priceline again and explained about it. However, they said I booked...
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1.3
I didn't like
  • Failure to disclose and resolve
  • Customer care
#1072114
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Priceline trip number 154-492-532-71 Made the above reservation with no indication in the reservation that only a smoking room was available. Hotel said they had no nonsmoking room and we spent as few hours as possible sleeping in a room which just reeked from...
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1.0
I didn't like
  • Response to my complaint
#1070370
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After navigating through the horrible website and finally finding a room i proceeded to checkout. Now on most fair websites thrre is a clear indication of currency. There was no clearly visible way to state the currency of the total. I proceeded and came to find out on...
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1.1
#1070042
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Priceline incorrectly combined my first name with my girlfriend's last name when I made car reservation. To be clear, THIS WAS PRICELINE'S MISTAKE. I could not alter the reservation online once reservation was completed nor could I reach a customer service agent to...
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Anonymous
Anonymous

FOLLOW-UP: Just received a phone call from Priceline and they agreed to refund the Cancellation Fee they charged me. Neither of us can figure out what went wrong with this tra...

1.0
I didn't like
  • Sucked - charge me fees for their mistake
#1069682
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Priceline is wonderful UNTIL you actually need help with customer service. They give you advertise these amazing deals that lock you in and show "examples" of what you may receive. However, they give you the bottom hotel on the list. If you contact customer service,...
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#1069565
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