Priceline is quite clear about the fact that if you use the Name Your Own Price function to book a flight or hotel, then that's non-refundable.On the other hand, if you book a flight and then are offered an upsell car rental, it's not at all clear that booking is non-refundable.
Presumably somewhere in their massive terms and conditions, it's written in small letters. I've never heard of a non-refundable rental car reservation. The fact that they won't refund your money for that - and don't make it clear in advance that they're not going to refund your money - is unconscionable. There are a number of similar services on the market to Priceline.
While I've been a loyal Priceline customer for the last few years, this will be my last experience with them.And I'm going to take as many fellow Priceline customers with me as I can!
More Review Details
- Product or service
- Priceline Car Rental
- Review category
- Review rating
- 5 out of 5
You May Also Like
- "My wife is a flight attendant of a major US Airline, so we travel to France and other countries often on vacation. When we return a rental car, in..."
- "The owner of the “said” car claimed I damaged his tire, yet I have a solid witness who was with me when I dropped the car off! Just look at..."
- "Booked through Priceline a room at Holiday Inn Lawrence KS, McDonald Drive location. Beware of this particular hotel, our room was in the middle of a 30 member bachelor party...."
- "Keller Williams of La Jolla now employes Barbara Bolla who was found to have taken part in beating up an elderly lady by a San Diego jury last December. See..."
- "Purchased 4 t-shirts from uniqlo in Dec 2015. They are from their keep you warm line. Within 2 months the material started to pill around the neck and..."
- "I was employed by Daisher Chiles as a construction worker on one of their latest projects. Dana Chiles randomly one day fired me because I was apparently not working hard..."
- "If you are looking for professional, on time service; keep looking because empire today is not that place! I placed my order for carpet and vinyl installation for the 7-28-16..."
- "Rented an SUV from SIXT a month ago in Vegas. The front tire shows a big bubble on the tire a few days later. We asked for a..."
- "Husband needed a birth certificate quickly to change over his driver's license from another state. We went through Vital Chek, starting their process back in the middle of June...."