I called at 11:50am the day before needed needed reservation date to cancel the hotel reservation.We had last minute car trouble (with out new car) as we left town.
I was on hold for over 20 minutes...they told me I was past the noon deadline as it was now 12:20pm. Of course, I was on hold waiting for them. I will never use priceline again. How was how was I to know a new car would break.
More so, being late because of being on hold waiting for them to answer.Then being told I was out of luck and should just 'deal with it'.
More Review Details
- Product or service
- Hotel Reservation
- Review category
- Travel Agencies
- Review rating
- 2 out of 5
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